Three approaches to foster a culture of quality

Creating a culture of quality is not determined by roles but rather by the way people think, behave, and act. There are various approaches to achieving this, each with benefits and tradeoffs.

Welcome to part three of the Culture of Quality series. In part one, we discussed Quality Engineering as philosophy, a framework and a tool to build quality and create a culture of quality throughout an organisation. In part two, we talked about Who should build a culture of quality and how it can be done at different levels within an organisation. In this part, we will explore three different approaches an organisation can take to foster a culture of quality, each with its benefits and tradeoffs.