The Three Mindsets of a Quality Engineer

How curiosity, humility, and empathy can shift your role from inspecting for quality to shaping a culture of quality - one interaction at a time.

How curiosity, humility, and empathy can shift your role from inspecting for quality to shaping a culture of quality, one interaction at a time.

In my concluding paragraph from What do Quality Engineers do? I said:

By applying a Quality Engineering mindset to make the system healthier, we can nudge and boost aspects to produce the quality attributes we want, which can be the seeds that grow into a culture of quality throughout an organisation.

In this post, I want to explore what a Quality Engineering mindset is, why it matters, and how it helps us move from being inspectors of quality to enabling our teams to build quality in.

What is a Mindset?

A mindset is a set of beliefs that shape how you perceive the world. That perception influences how you think, which in turn drives how you behave. You can think of mindset as the lens through which you interpret any situation.

Most of the time, we operate from a default, often unconscious mindset. Shaped by our experiences, environment, and even h…