How to build high-quality systems with Google's theory of quality

How engineering teams can use Google's theory of software quality to enable them to build quality into their products.

Key insight 

Helping engineering teams understand their nuanced views of quality can help them better see how to build quality in. 

Top three takeaways

1. Google's research into developer’s views on quality can help Quality Engineers support engineering teams to build quality into processes and products by categorising quality attributes into process, code, system, and product quality.

2. Collaboratively categorising quality attributes can create a shared understanding of quality between stakeholders and help engineering teams see how their views of quality connect and why those attributes matter to those people.

3. People quality attributes such as teamwork and collaboration are foundational quality attributes to the other software quality categories, which can help improve the flow of work between them.